Previous Next

Consumers - Got a complaint or want to know more about FSCL? Watch a short video on how we can help.

Latest Case Notes

Payday lender debits account early causing dishonour and additional interest and fees.
Marge contacted her broker to ask whether she had cover to lease a truck when her truck was written off after an accident. The broker told Marge she had lease cover, however it later transpired she had no lease cover.

Latest News and Publications

Financial dispute resolution service FSCL says lenders are largely meeting their obligations to borrowers, but a few bad eggs are causing real harm for consumers.
FSCL has been selected as a finalist in the Financial Services In-House Team of the Year category of the New Zealand Law Awards 2017.