|A longstanding debt causes trouble||2013||
Judith has an old loan to a finance company. She is worried the finance company will repossess her current vehicle and force her to sell a property she owns. She also does not agree with the balance of her debt. FSCL investigates.
|Lay-by bye to the cancellation fee||2013|
|Like it or lump it – the benefits of an early lump sum payment||2014|
|An old debt does not disappear||2013|
|FSCL cannot overturn a Court judgment||2014|
|Contractual default interest may not merge with judgment||2013||
You’ve paid an amount under an attachment order in full and the finance company says you still have a balance to pay, being default interest and fees which have accrued. Can the finance company do this?
|A tale of two contracts||2013||
Loan company and complainant agreed to a new contract restructuring the complainant’s debt. Complainant understood the new contract reduced the balance in exchange for increased payments. Loan company was threatening repossession of complainant’s property, including valueless items, without following the correct process. The contract significantly changed the nature of the contract between the loan company and complainant. Deceptive conduct found and complaint settled.
|A long time waiting||2014||
William purchases a television from a door to door salesperson, expecting to receive it in February. By March he has not received it and cancels the contract and is told he will be charged a cancellation fee. Can the cancellation fee be charged?
|Brokers may charge a fee if finance or insurance is cancelled||2014||
A mortgage and insurance broker did not give her customer adequate information about the potential for her to charge a fee when the customer cancelled the mortgage finance and insurance after a short period of time
|An Untimely Restructure||2013|