Contact us

Office contact details

Address

Financial Services Complaints Limited 

Level 4, 101 Lambton Quay 

Wellington 6011

Postal Address

PO Box 5967

Wellington 6140

Email

info@fscl.org.nz

complaints@fscl.org.nz

Telephone

0800 347 257

+64 4 472 3725

Fax

(04) 472 3728

Management and Staff Contact Details

Susan Taylor  

CEO

Rhonda Singleton    

Administration and Finance Manager

Meryn Gates    

Case Manager

Stephanie Newton    

Case Manager

Nick Flaws

Case Manager

Antonio Paroli

Case Manager

Neha Goyal

Case Manager

Eilís Donnelly

Acting Early Assistance Officer

Maia Boonen

Scheme Support Assistant

Angela Trotter

Executive Support Assistant 

Cassidy Browne 

Administration Assistant

Michael Saywell

Membership and IT Officer