|Poor communication behind financial service complaints says FSCL||2017|
|Holidaymakers' foreign exchange woes||2017|
|Independent complaints body warns: Don't cancel your old life insurance policy until the stand down period of your new one has lapsed||2017||
Meet Daniel - a real person whose name isn’t actually Daniel, but we will call him this so he remains anonymous. As he was approaching 50, he decided to downgrade his life insurance and trauma cover, as his premiums were getting a little pricey.
|Warning after mum risked house for son's car debt||2017|
|Diana Clement: How to avoid an expensive insurance accident||2017||
Humans break things. We have all sorts of unexpected accidents and they cost us lots of money. Most people assume they'll be covered by insurance when they have an "accident". Fortunately, that's usually the case, but not always. Read Diana Clement's opinion piece on expensive insurance accidents.
|Unfair terms in insurance contract changed but consumers reminded to read the policy||2017|
|Pensioner faced living on $25 a week after guaranteeing son's loan||2017|
|Insurers continue to top FSCL cases but insurance churn by financial advisers a growing issue||2016||
Insurance companies are continuing to attract the most complaints to dispute resolution service Financial Services Complaints Limited (FSCL), but it is sales of replacement policies by independent financial advisers that is causing FSCL increasing concern.
|FSCL appoints personal finance journalist Mary Holm to its board||2016|
|FSCL calls for transparency from financial advisers as FMA releases report on insurance churn||2016|